About Us
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Eagle Networks,
Inc., founded in 1998, is the result of a vision for a
service-driven technology support company that happens to sell
computers, peripherals and software instead of a sales-driven
company. We continue to pursue excellence in the way we
perform service with expertise and integrity.
Our goal is to
have clients who are enthusiastic fans and become long term
partners.
To build on this, we have collected the very best tools
in the industry. And, we have asked ourselves the following
questions: |
If our clients had an
opportunity to create their own ideal computer support
company:
- What would they want?
- How would they do it?
- What would the service
plans look like?
- What would be the basis
of the value proposition?
With this service-based
thought process driving our direction, we have designed the
EAGLE CARE service plan.
Eagle Networks, Inc. is a
Managed Services Provider (MSP). This is a fundamental change in
the way IT services are provided which will give you a
dramatically improved level of service. Benefits to you include:
- Cost Savings
- Increased Productivity
- Increased Profitability
- Proactive Care: Prevention of
Issues Before They Occur
- Maximizing Server and Network
Uptime
- IT Expense Predictability
EAGLE CARE
is a computer network support
plan that can provide businesses with unlimited helpdesk and onsite
support for a fixed fee. Your business cannot afford system
outages and down time that affect productivity. With an
EAGLE CARE plan
for your business, we can head off many problems before they occur
by:
- Proactively monitoring
systems and devices
- Implementing best practices
to find and resolve network infrastructure and system problems
- Installing and managing
Windows and other supported security patches and updates
- Monitoring for security
threats
Just like a car, your
servers, desktops, firewalls, switches, routers, etc., need
maintenance. Proactive monitoring of your system with
EAGLE CARE can
help mitigate issues before users notice any difference in
performance. Your bottom line will reflect the increased
productivity of your staff and your company's ability to focus on
your core business!
With an
EAGLE CARE
plan, you will receive regular, comprehensive reports outlining:
- Helpdesk Tickets & Status
- Network Health
- Capacity
- Trends
- Inventory
- Compliance
The integrated approach of
EAGLE CARE
delivers a comprehensive network support service that adds
stability, security, and productivity to your business.
Commitment to Customer Service
Excellent Customer care is and will
continue to be the core philosophy of Eagle Networks’ business.
Our commitment to our clients is reflected in how we have
structured our responses to requests, the product range we offer,
the services we provide and how quickly we respond to client
requests.
Eagle Networks, Inc. is committed to providing
superior service at every point of contact. We will continue to
deliver the exceptional service our clients expect and deserve.
Click
here for a customized quotation for your company
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